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Privacy policy

1. Introduction

This Privacy Policy explains how Hunt Hunger (“we”, “us”, “our”) collects, uses, stores, and protects personal data of Restaurant Partners, customers, and users of the Platform.

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

(a) Personal Information

  • Name, phone number, email address
  • Business details (PAN, GST, FSSAI license, bank details)
  • Identity verification documents

(b) Transaction Information

  • Order details, payment information, invoices
  • Customer interactions and support requests

(c) Device and Technical Information

  • IP address
  • Device type, operating system
  • App usage data, logs, and analytics

(d) Location Data (Important Update)

We may collect real-time and approximate location data from users and Restaurant Partners when they use the Platform.

This includes:

  • GPS location (if permission is granted)
  • Approximate location based on IP address
  • Delivery location details entered in the app

3. How We Use Location Data

We use location data for the following purposes:

  • To enable order delivery and assign Delivery Partners
  • To show nearby restaurants to customers
  • To improve delivery efficiency and route optimization
  • To prevent fraud and ensure service reliability
  • To enhance user experience and provide location-based services

We do not use location data for unauthorized tracking or unrelated purposes.

4. Permissions and Control

  • Location data is collected only after obtaining your device permission
  • You may enable or disable location access at any time through your device settings
  • Disabling location may affect certain features (such as delivery tracking or nearby listings)

5. Sharing of Information

We may share data (including limited location data) with:

  • Delivery Partners (for order fulfillment)
  • Payment processors (for transactions)
  • Government or regulatory authorities (if legally required)
  • Service providers (cloud, analytics, support tools)

We do not sell personal data, including location data, to third parties.

6. Data Retention

We retain your data only as long as necessary for:

  • Business operations
  • Legal compliance
  • Dispute resolution

Location data is retained for a limited duration unless required for legal or operational reasons.

7. Data Security

We implement reasonable technical and organizational safeguards, including:

  • Encryption
  • Secure servers
  • Restricted access controls

However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under applicable laws, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent (including location access)
  • Request data portability (where applicable)

Requests can be made via our support channels.

9. Children’s Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be communicated via:

  • App notifications
  • Email or SMS
  • Platform updates

Continued use of the Platform constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related concerns or requests, you may contact:
Hunt Hunger Support Team
Email: [Insert Email]
Address: Catalyst E Pages Pvt. Ltd., Noida, Uttar Pradesh, India